Failed to write run key value

Question

I want to build one (and only one) install.exe which can install both 32bit - 64bit OS, detect .NET, and pre-install it.

I tried to use burn, but it failed, even the most simple bootstrapper didn't work!

I used bootstrapper and automatically generated in VS2010, and changed one and only one code:

<MsiPackage SourceFile="D:\WiX\SetupProject\TestBurn\TestBurn\PlanManagerPackage.msi" />

My PlanManagerPackage.msi did work. My OS is “Windows v6.1 (Build 7600: Service Pack 0)”, and I ran install.exe with admin permission.

Here is the error log:

e000: Error 0x80070005: Failed to write run key value.
e000: Error 0x80070005: Failed to update resume mode.
e000: Error 0x80070005: Failed to begin registration session.
e000: Error 0x80070005: Failed to begin registration session in per-machine process.
e000: Error 0x80070005: Failed to register bundle.

Is this a bug? If it is, is there any method that can help me? If not, how can I solve it?

score 5 · Answer 1 · answered Jul 22 '15 at 06:30

5

This issue is caused by Virus protection applications stopping the installer from writing keys.

Temporarily disabling the virus checker (McAfee in my case) solved the problem.

answered Jul 22 '15 at 06:30

Jim

14,952
15
80
167

score 2 · Answer 2 · edited Dec 02 '19 at 18:36

I tried to find that failed key, and I got this:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce[{4ffab39b-d145-4886-8cea-40edb757baed}]["C:\ProgramData\Package Cache{4ffab39b-d145-4886-8cea-40edb757baed}\BootstrapperSetup.exe" /burn.log.append "C:\Users\YANGSH~1\AppData\Local\Temp\My_Test_Application_20131018100141.log" /burn.runonce]

I googled around and I found this:

http://windows-installer-xml-wix-toolset.687559.n2.nabble.com/Reopen-Burn-triggers-virus-checker-ID-3431068-td7175855.html

Failed to write run key value

2 Answers2