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I'm using the SOAP API to specify the positions of tabs on a document using their x and y coordinates. I've noticed that when I use "FullName" or "DateSigned" TabTypes the tab ends up around an inch higher on the PDF than if I used the "SignHere" or "InitialHere" TabTypes.

I apparently can't post an image of what I'm seeing because this is my first post, but is there a reason why the same value for the Tab.yposition property would create different results for different TabTypes?

user2705063
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  • This might be a bug with DocuSign. In my initial tests I'm seeing the same behavior, will inquire with the company... – Ergin Aug 22 '13 at 22:06
  • Bug confirmed and logged with DocuSign, bug id 30539 – Ergin Aug 23 '13 at 20:02
  • Thank you. Is there a way I can be notified when the issue is corrected or else track the issue myself? – user2705063 Aug 27 '13 at 16:58
  • sorry but I don't believe so. This is an internal DocuSign bug but I'll try to update this post as soon as the fix goes out. Might take a few builds... – Ergin Aug 28 '13 at 18:15

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This is a very old question but it had to do with a bug that was fixed long ago. The original problem about the tab placement is therefore fixed. I still would recommend considering using the REST API and not the SOAP API if possible.

Inbar Gazit
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