Connection error with PHPMailer and SMTP: node name or service name not known

Question

I'm using PHPMailer to generate mails in PHP (PHP Version 5.3.7). But I have tried it again and again, but PHPMailer doesn't work with the settings from my provider but with my gmail account. My settings:

SMTP = true
SMTPAuth = true
CharSet = UTF-8
SethSecure = ""
Host = smtp.strato.de
User = myemail
Password = **********
port = 587

But PHPMailer returns the following messages (in debug mode):

SMTP -> ERROR: Failed to connect to server: php_network_getaddresses: getaddrinfo failed:
node name or service name not known (0)
The following From address failed: info@burk-co.com : Called Mail() without being connected

Please help me due to I don't know what has caused this error and why?

score 0 · Accepted Answer · answered Jul 24 '13 at 19:02

0

It sounds like your DNS server is not resolving smtp.strato.de. Try opening a command prompt on your server, and typing:

nslookup smtp.strato.de

Does it resolve? If not, try using a different DNS server (by change /etc/resolve.conf). It does in fact resolve on a server that I tested from.

answered Jul 24 '13 at 19:02

mti2935

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I have no access to server console but, as I have written below, I have fixed the problem. Thank you for your help, if the error occurs again I will test your solution. – user1995621 Jul 25 '13 at 07:36

score 0 · Answer 2 · answered Jul 24 '13 at 20:53

0

I have the problem on my own, it seems that I have forgotten to add the FROM email adresse in PHPMailer.

answered Jul 24 '13 at 20:53

user1995621

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Connection error with PHPMailer and SMTP: node name or service name not known

2 Answers2

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