I want to display Open tickets only through Open tab ,currently Open tab includes overdue tickets as well. Please guide.
Thanks
I want to display Open tickets only through Open tab ,currently Open tab includes overdue tickets as well. Please guide.
Thanks
Issue resolved.
I added the flag "&showoverdue=false" in the default case statement of switch in "tickets.inc.php" and its working fine now.
I use this, in css file:
#subnav6.overdueTickets
{
visibility:hidden !important;
width: 0px !important;
margin: 0px !important;
padding: 0px !important;
}