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I am new to Nuance OSDM, I am working on managing timeouts using OSDM.

I am clear with incomplete timeout which occurs between two inputs.

My problem is I need to specify timeout for No-input

eg., IVR should wait for 100 sec to get input from user, 

If user enters any input with in 100 secs then it has to be validated.

If user not enters any input with in 100 secs then the IVR has to play No-input prompt. 

Any suggestions are acceptable, Please help me to get my issue out.

Thanks in advance.

sree
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  • Have you searched the manual for the term "timeout" and checked if some of the settings would be the ones you need to change? – clearwater Sep 17 '13 at 21:23

1 Answers1

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I am assuming by the tags that you are using for the question that you are using VoiceXML to develop your voice application. You would use the property tag to specify the noinput timeout.

<property name="timeout" value="100s"/> 

You can set the scope of how this is timeout is set dependent on where you place the property tag. If you put it as a child of the vxml tag it will have an application scope. If you put it as a child of a form or field it will only apply to that form or field.

If you are using VoiceXML this question is not specific to the speech recognition engine being used.

Kevin Junghans
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