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Whenever we deploy an API Manager and users create accounts, after some time - weeks, days and sometimes in a matter of minutes - the carbon database seems to get corrupt and users are no longer able to sign in or even create accounts. The error that arrises is

WARN - AuthenticationHandler Illegal access attempt at [2013-05-19 13:13:37,0963] from IP address 192.168.0.5 while trying to authenticate access to service UserAdmin

The only option we have is to recreate the database and redefine the services which is quite laborious and time consuming.

Any ideas?

emilio
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  • We haven't faced such issue.. Waht is the version of APIM you are using? Is it a distributed setup or single instance setup? Are you using default setup fro userstore or customized userstore? How you are creating users? – Ratha May 19 '13 at 18:41
  • The APIM is running on a single VM so it's a single instance setup. The issue seems to be the DataBase because when I switch it out with a fresh database then the application works fine. Users are being created on the front end of the store. – emilio May 19 '13 at 23:08
  • if users are created from store end, they have subscriber+login permission only..Did you try to login to publisher/gateway? OR you are trying to login from store and facing this issue? – Ratha May 20 '13 at 15:34

1 Answers1

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This error comes when you have changed the admin user password. If you have changed it make sure to update APIM_HOME/repository/conf/api-manager.xml with new admin passwords for following configurations.

AuthManager

APIGateway

APIKeyManager

Lakmali Erandi Baminiwatta
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