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I'm a long time user of Mashery, but when I try to sign into the ESPN API I get the following message:

Login Failed You must click on the link in your user confirmation email before you can login.

This seems easily solvable - however, I've never received a confirmation email.

Any help from the ESPN API staff would be greatly appreciated.

//MD

MDavid Low
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1 Answers1

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I took a look at this, but it's difficult to see which user account is yours without more information. I do see one account in a "waiting" status, so I'll presume that is yours. I do see another account using a gmail address that has the same first and last name as the one that is waiting to be confirmed. The email address of the account waiting for confirmation is a .co account.

I don't see an option to resend the confirmation email, perhaps requesting a password reset on the login screen will help. I'll see what else I can do, but try the reset first.

  • Now that I look more into this, I can't really figure out which account is yours without more information. Searching on your name (as shown here) produced two results, but I'm not confident they are your accounts. – Roger Raymond May 14 '13 at 14:07
  • Hey Roger! Thanks for the quick response. My username is "atypical" - you can email me at mdavid@atypical.co - thank you for your help on this. – MDavid Low May 21 '13 at 21:48
  • you should be all set now. – Roger Raymond May 25 '13 at 03:25