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My db is on EC2 and i have installed MMS agent successfully and running successfully. However, when i check from MMS Hosts, it says

You do not have a monitoring agent that is sending data to MMS or hosts configured.

when i look at the log... it says

2013-05-10 16:49:02,810 INFO Started agent parent process - version: 1.5.7
2013-05-10 16:49:07,996 INFO Starting agent process - version 1.5.7
2013-05-10 16:49:08,002 INFO Started agent process - parent pid: 1196 - version: 1.5.7

and seems running okay.. From MMS service when checking Agents section

ip-xx-xx-xx-xx  xxx.xxx.xxx.xxx         12  1.5.7       05-10-13 - 10:11

it shows correctly.

Is there some kind of firewall issue or outbound setting that I need to go through? Please help...

(Update) I get this when i try to telenet from EC2 instance... seems like i can telnet to mms.10gen.com

telnet mms.10gen.com 443
Trying 75.101.156.xxx...
Connected to mms.10gen.com.
Escape character is '^]'.
Connection closed by foreign host.

(Another update) This is what i got from the agent log .. seems like i am getting database connection issue?

Problem collecting non-blocking data from: 54.215.108.xxx:27017 - exception: Traceback (most recent call last): File "/root/deploy/versions/p4n_config/master/p4n_config/resources/mms-agent/nonBlockingStats.py", line 56, in run monitorConn = self.mmsAgent.getDbConnection( self.hostKey ) File "/root/deploy/versions/p4n_config/master/p4n_config/resources/mms-agent/mmsAgent.py", line 109, in getDbConnection return pymongo.Connection( hostDef['mongoUri'] , slave_okay=True, ssl=True, document_class=bson.son.SON ) File "/usr/local/lib/python2.7/dist-packages/pymongo/connection.py", line 220, in __init__ max_pool_size, document_class, tz_aware, _connect, **kwargs) File "/usr/local/lib/python2.7/dist-packages/pymongo/mongo_client.py", line 336, in __init__ raise ConnectionFailure(str(e)) ConnectionFailure: could not connect to 54.215.108.xxx:27017: timed out
Stennie
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CIF
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    you have to add the host ( mongoDB ) information, in the MMS UI interface giving the proper credentials for admin database. Then the plot should show up in next 10-15 mins. – Abhishek Kumar May 10 '13 at 20:16
  • even if i add host, i get No data has been collected for this host by the agent. – CIF May 10 '13 at 22:58
  • This question would be better asked in the [`mongodb-mms` community forum](https://groups.google.com/group/10gen-mms). If you can include a link to your MMS group (only 10gen staff can view the details) someone would be better able to help. If it has been more than 15 minutes since adding your new host I would suggest checking your [Agent Log](https://mms.10gen.com/#agentLogsTab) tab in MMS to see if there are any relevant errors there. – Stennie May 11 '13 at 08:27
  • Are the MMS agent and the MongoDB server on the same instance or separate instances? – Jai Govindani May 11 '13 at 21:03
  • Same instance.... and i get errors like this Problem collecting blocking data from: xx.xxx.xxx.xxx:27017 -ConnectionFailure: could not connect to xx.xxx.xxx.xxx:27017: timed out – CIF May 13 '13 at 07:11

1 Answers1

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Okay... here's what solved my problem.. my mongodb and agent were in the same instance. I had to open 27017 (port being used for my mongodb) for the inbound connection from aws console and that solved.

for example if my ec2 elastic ip was 1.1.1.1 in security group, i added 1.1.1.1/32 port 27017. and that just solved my problem. Kind of weird, but that helped.

CIF
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