Is there a way to add tracking information from our Fedex account to Magento via the API?

Question

We don't originate the shipments, our suppliers ship on our behalf using our account number and a reference number. Thank you!

Answer 1

There is an API method that will add a tracking # to an existing order. It works very well!!

Here is the Web Service details for the method: http://www.magentocommerce.com/api/soap/sales/salesOrderShipment/sales_order_shipment.addTrack.html

You will need to pass in a shipmentIncrementId with your addTrack call so you will want to first call the create method.

If you can have your suppliers send you a Magento OrderID and Tracking # you should be able to call the .create and then .addTrack methods with that info to update your customer orders with the tracking information. Hope this helps!