1

This "BHOManager CLASS" add-on is a supporting add-on to run QTP script on the IE browser.

The publisher of this add-on is Mercury Interactive Corp.

I have uninstalled the existing IE browser because of some issues in my machine and reinstalled it. And after this i cannot run the QTP script as the "BHOmanager Class" add-on is missing.

Alexis Pigeon
  • 7,423
  • 11
  • 39
  • 44
Daniel Anudeep
  • 13
  • 1
  • 1
  • 4
  • 1
    Have you tried reinstalling QTP? That would be the best bet to get is working again. Free tip: When the installer tells you you have to restart your PC, respect that. Unlike other installers you can mess up when you don't do it with the QTP installer. – AutomatedChaos Nov 27 '12 at 15:40
  • Thanks for the quickest reply, as i am working on a remote machine i cannot have admin rights to do that, and even if i have admin rights, its a risky process for me to uninstall the existing one and re installing this. Is there any other alternative to help with ?? – Daniel Anudeep Nov 27 '12 at 16:47

1 Answers1

3

Well, the re-install was the easiest option, but let's try this:
Can you see the BHOManager class in IE? 

Go to IE > Tools > Manage Add-ons, make sure BHOManager class 
(Browser Helper Object) from Mercury Interative Corporation is 
enabled.

It is recommended to disable other add-ons, such as third-party toolbar, add- ons from anti-virus companies, etc. This is to make sure nothing is preventing QTP from hooking into the browser, but that is not the main problem in your case I think.

If this is all the case, you re-register the BHOManager again, but maybe you have not the correct rights. 

Close IE and all iexplore.exe processes in the task manager
Close QTP (or restart your machine)
Go to Start > Run, unregister and register BHOManager.dll: 
    regsvr32 -u c:\WINDOWS\system32\BHOManager.dll 
    regsvr32 c:\WINDOWS\system32\BHOManager.dll
AutomatedChaos
  • 7,267
  • 2
  • 27
  • 47
  • The above suggested solution worked, and after registering BHOManager.dll, the BHOManager Class add-on is available in IE browser. Thanks so much. – Daniel Anudeep Nov 28 '12 at 05:59
  • If this worked, you can mark this answer as Accepted Answer so others with the same problem searching on Stack Overflow can see that this is the correct solution. – AutomatedChaos Nov 28 '12 at 07:11
  • And for 64bit, `regsvr32 -u "C:\Windows\SysWOW64\BHOManager.dll"` and `regsvr32 "C:\Windows\SysWOW64\BHOManager.dll"` – LovaBill Oct 08 '15 at 09:29