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When tried to access templates in Tridion content manager it shows error

“Unable to get template types with id:#number”.

Also the templates in content manager is not accessible

Chris Summers
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Ajo Mathew
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  • Hi Can you provide some more detail? Are you trying to open a template within the CME? Is your user an admin or have rights to open the templates? – johnwinter Nov 29 '12 at 20:37
  • Also, can you add the details of the error message in case they exist? And a bit more of an explanation what is the difference between: "tried to access templates in Tridion content manager" and "the templates in content manager is not accessible"? – Bart Koopman Nov 30 '12 at 08:58

1 Answers1

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Looks like you have a Template Type defined in your Tridion.ContentManager.config file which cannot be loaded. Perhaps you uninstalled something and the configuration file hasn't been updated -- or you restored an old configuration which refers to a Template Type that isn't installed anymore.

Either way, looking up the exact ID in the configuration will tell you which type it is -- you can probably figure it out from there. If it's something that isn't in a default Tridion installation and you don't need them, feel free to remove the line or comment it out. That should get rid of the error.

Peter Kjaer
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