Directory authentication not working

Question

This is my htaccess file in the directory /home/domain.nl/public_html/helpdesk

Require user agent8 agent9 agent10 
AuthType     Basic
AuthName     this_protected_area
AuthUserFile /home/domain.nl/public_html/.htpasswd

But when I go to domain.nl/helpdesk I got a 324 error (ERR_EMPTY_RESPONSE). So whats wrong? I'm sure the htpasswd file is on the correct location.

In the error logs I see this error:

(13)Permission denied: Couldn't read /home/domain.nl/public_html/errors/.htaccess, closing connection.

Well, same question as always: what do the server logs report? — arkascha, Oct 16 '12 at 09:24
(13)Permission denied: Couldn't read /home/domain.nl/public_html/errors/.htaccess, closing connection. — Jochem Gruter, Oct 16 '12 at 09:26
Do you happen to have a custom 401 page? And does it happen to sit in the `/error` directory? — Jon Lin, Oct 16 '12 at 09:30
No, I've searched for 401 in the htaccess files but I don't have it. — Jochem Gruter, Oct 16 '12 at 09:44

score 0 · Answer 1 · answered Oct 16 '12 at 09:31

0

Try changing your .htaccess with this:

Require valid-user
AuthType     Basic
AuthName     this_protected_area
AuthUserFile /home/domain.nl/public_html/.htpasswd

Make sure .htaccess is enabled and if that doesn't work pls copy/paste relevant section of your error.log file in your question.

answered Oct 16 '12 at 09:31

anubhava

1

`Couldn't read /home/monteuraanhuis.nl/public_html/errors/.htaccess` means you have some custom error handler that is trying to redirect you to `/errors` and that directory either doesn't exist or isn't accessible. Can you also post relevant section of access.log. – anubhava Oct 16 '12 at 09:36
I've checked the htaccess file in the /helpdesk directory and the root directory but there is no redirecting to the /errors directory. – Jochem Gruter Oct 16 '12 at 09:40
Also when I check with ftp the directory content of /public_html I see the folder `errors`. But when I open it I got the message: `No such file or directory` – Jochem Gruter Oct 16 '12 at 09:41
You can do `ls -l /home/monteuraanhuis.nl/public_html` to see what type of permissions are there on error directory and whether it is a real directory or a symbolic link. – anubhava Oct 16 '12 at 09:49
Don't have ssh on this host. But I renamed the errors directory to errors2 and its working now. Thanks for helping! – Jochem Gruter Oct 16 '12 at 09:53
Oh good to know. Your httpd.conf might have a custom error handler redirecting you to `/errors`. – anubhava Oct 16 '12 at 09:56

score 0 · Accepted Answer · answered Oct 16 '12 at 09:52

0

I renamed the public_html/errors/ dirrectory to errors2 and its working now. Thanks for helping!

answered Oct 16 '12 at 09:52

Jochem Gruter

2 Answers2