Missing Localized Screenshots Error on itunes

Question

I have selected Default Language as "Australian English" as Default language. When I am submitting the binary it showing as rejected"Red Icon" with status "Missing Localized Screenshots". The application is in only single language. I have added screen shots also the application is only for iphone.

When I am looking binary information that is showing as:

Localizations : ( "en-AU" )

Please suggest me where I am making mistake.

score 43 · Accepted Answer · answered Oct 06 '12 at 14:37

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Check if you have screenshots for iPhone 5. I had this same error, when screenshots for iP5 were missing.

answered Oct 06 '12 at 14:37

Tomasz Wojtkowiak

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Is this compulsory. As I have not make application for iPhone5. I mean screen size in my application is just for iPhone 4 and 4s. – MobileGeek Oct 06 '12 at 14:39
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If your app is messed up on iPhone5, make sure you didn't set a splash screen for iPhone 5 - once I removed it, and solved the problem for me and I got the app in a letterbox as needed – Oded Ben Dov Nov 01 '12 at 11:28
@Oded Ben Dov: Your answer solved my problem. Thank you very much. You could post this as a separate answer so someone would easily find it. Thanks. – EmptyStack Dec 11 '12 at 11:13
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Just for anyone who needs clarification, this is talking about the screenshots under the itunesconnect portal: https://itunesconnect.apple.com, not the iPhone 5 launch images that have to be compiled with the app. It took me a while to figure out that those were 2 different things. – Seth May 26 '13 at 14:54
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This can also happen if you have a Universal app (e.g. PhoneGap!) and didn't include an iPad screenshot. Very confusing! – jocull Nov 11 '13 at 21:12
Upload iphone5 and iPad screen shots to itunesconnect.apple.com and this issue will be resolved... – Muhammad Irfan Jul 24 '14 at 09:50

score 10 · Answer 2 · answered Dec 11 '12 at 15:58

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Basically the error telling you that you need to upload the iPhone5 device screen shot(at least one screen shot).

So solution of the problem:

1.Either you can upload the screen shots for iPhone5 Device . OR

2.You can just removed the Default-568h.png from your binary , in this case your application just run in the "letterbox" mode on iPhone5 Device.

So which ever is easy for you just adopt it .

I adopted the second one when i face the problem.

HAPPY TO HELP:):)

answered Dec 11 '12 at 15:58

Himanshu Agnihotri

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But with solution 1 there is always this little warning nagging me: Missing "Default-568h@2x.png" launch image. Isn't there a way to say Xcode that I don't want to make an iPhone 5 app yet? – Binarian Feb 07 '13 at 22:23
yes its showing an warning in xcode but its not have effect for you if you are not making app for iPhone5 specially,likely your app is run on iPhone5 as well in letter box mode. – Himanshu Agnihotri Feb 11 '13 at 04:19

score 4 · Answer 3 · answered Oct 20 '12 at 22:18

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Just make sure to upload iPhone 5's screen shots .My app wasn't made for iphone 5 but I ran it on iphone 5 simulator and took screen shots and uploaded and every thing went ok.

answered Oct 20 '12 at 22:18

Ali Amin

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score 2 · Answer 4 · answered Jan 10 '13 at 20:10

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All above answers seems right, but this can happen too if you have NO screenshots for 3.5" - RETINA, beware.

answered Jan 10 '13 at 20:10

jturolla

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yeah...this happened to me too – tipycalFlow May 02 '13 at 14:46

score 2 · Answer 5 · answered Nov 12 '13 at 21:50

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If you already have screenshots for 3-in & 4-in, add a single screenshot for iPad and that should fix your problem. The iPad shot is compulsory.

answered Nov 12 '13 at 21:50

JanB

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Asad Amodi · Answer 6 · 2016-08-11T11:37:52.943

Issue has been solved still posting may be it help someone. Please follow below steps:

1- Upload 5.5 inch display screenshots.

2- Click on "Device Manager".

3- Here you will have list of screen sizes with the options to expand on left side and a check box on right hand side "Use 5.5-Inch Display","Use 4.7-Inch Display".... and so on. Click on these checkboxes if you don't want to use different images than 5.5 inch display screenshots else upload new images here with correct dimensions.

4- Click save.

score 1 · Answer 7 · answered Feb 17 '13 at 22:12

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In my case, I had the iPhone 5 (4" display) screenshots, but it also wanted 3.5" retina screenshots.

I added these, and the app went into 'Waiting for Review' state without further action.

answered Feb 17 '13 at 22:12

Snips

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score 1 · Answer 8 · answered May 16 '13 at 20:45

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I had the same problem, my solution was to change "Devices" in Development target only to iPhone (bacause i insert screens only for iPhone):

enter image description here

answered May 16 '13 at 20:45

edzio27

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score 0 · Answer 9 · edited Oct 07 '12 at 17:36

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There is nothing wrong with your app - you need to add the screenshots from the iTunes Connect metadata and uploads section.

Once I'd added these in all went through and the app won't automatically flagged as missing localized screenshots.

Not the best of messages, but not wildly inaccurate.

edited Oct 07 '12 at 17:36

Erwin

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answered Oct 07 '12 at 17:33

Luke West

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score 0 · Answer 10 · answered Mar 09 '14 at 21:32

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I had this problem and mine was a Universal iOS app made in GameSalad Creator, you need screenshots for all the relevant screens even if it lets you progress without them.

answered Mar 09 '14 at 21:32

Pixel Pig Apps

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score 0 · Answer 11 · answered Aug 17 '16 at 13:51

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I had changed the name of the app in the previous version and it choked on that. I changed the name of the app back to what it was and it went through fine..

answered Aug 17 '16 at 13:51

Dr. Roger Webster

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Missing Localized Screenshots Error on itunes

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