Refresh Mailed-in Document in Lotus Notes

Question

I am having a serious brain cramp right now since I don't think I have done this in 10 years...maybe I never did but I THINK I did lol.

I have a new mail-in database. When mail comes in, either from Lotus Notes, from an outside mail system, like gmail, or from a text message from a cell phone, I want to refresh that document so that a couple fields get set based on the SMPTOriginator that the mail is from. I thought I would do it with an agent that runs before mail arrives, but that didn't work. I tried after mail arrives and that also didn't work. I need it to runn almost immediately after the document arrives because they are getting emergency responders to reply ASAP and I need these documents to refresh as they come in.

Can someone point me in the right direction...this is something that I know I have done in the past, I just can't remember.

Can you post your code so we can see if you've made a mistake? — Richard Schwartz, Sep 19 '12 at 18:43

score 1 · Accepted Answer · answered Sep 19 '12 at 23:51

Maybe you just don't have the necessary rights to run the agent. In any case, when the agent is correctly placed and the mail db receives a mail, the agent is started by the server (either the Agent Manager or the Router), and if the agent isn't started there is a message in the log.nsf database. Check there.

score 0 · Answer 2 · answered Sep 19 '12 at 17:15

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I would think the events you tried would have worked, but perhaps they are only for mail databases, and not mail-in databases.

Anyway, you could use the "After documents are created or modified" trigger, although that won't run immediately. It runs about every 5 minutes, I believe.

You might also create a scheduled agent. If the process isn't very long, you might be able to get away with it running every, say, 2 minutes.

answered Sep 19 '12 at 17:15

Ken Pespisa

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Those events do work for any database that the router task delivers a message to, hence they do work for mail-in databases. – Richard Schwartz Sep 19 '12 at 18:44

Refresh Mailed-in Document in Lotus Notes

2 Answers2