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I connect to Dynamics AX 2012 via Citrix. Everything works fine but in some screens the controls have no text. The caption is empty.

I think there are very few users with this problem, but I ask this question to get ideas which could help fix the issue.

Please help, thank you in advance.

UPDATE: The controls are generated by code, they are only visible when we need them.

Tassisto
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  • This is Citrix related. We are having the problem when connecting via Citrix. But when accessing the environment from Remote Desktop Connection, the problem is gone. – Tassisto Sep 10 '12 at 14:32
  • I'll try to change the screen settings in Citrix, maybe this could fix the problem. – Tassisto Sep 10 '12 at 15:01

1 Answers1

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Display issues that occur only in Citrix environments are often caused by one of the various hooks that get used. There are a number of different hooks, but the multi-monitor hook would be the prime culprit to look at.

You can disable hooking for specific processes as follows:

http://support.citrix.com/article/CTX107825

Also check out this article on disabling the multi-monitor hook:

http://support.citrix.com/article/CTX129712

donovan
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