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The app we're building wants to notify all of its users that there is new information available.

Basically, the users follow hints to find a certain place on a map to win a prize. For a couple of weeks there will be new hints available at specific times, 3 times a day.

We're now looking into using App-to-user requests but the requests stick around, unlike a message in there news feed, so it might look spammy. It also doesn't get the message across directly but just shows "App has a new request for you".

What is the best way to let all of the users know that the new hint is available? We don't want to force them to like our Page. We don't want to e-mail them either.

Jeroen
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  • You can't do this... While your intentions might be okay, allowing this functionality would open a gaping hole for spammers to jump in... I think you are better of requesting users emails and then updating them like that. You say that you don't want to email the users - I assume that is because you don't the users to feel like they are being spammed - how would what you want differ from this? You are sending information to users when they did not explicitly request it. If they give you their email address - they are willing to receive updates... – Lix Jun 18 '12 at 13:58
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    _„but the requests stick around”_ - only as long as the user has not reacted on them. When he does, it is __your__ responsibility to delete them. – CBroe Jun 18 '12 at 14:08
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    You could also delete the requests after X days if the user never came back – Igy Jun 18 '12 at 14:11
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    @Lix I think I am trying to walk a thin line between spamming and actually being informative. 3 e-mails a day seems like proper spam, 3 messages in their news feed do not. Especially if those messages just blend in with the rest of their newsfeed. Sadly, this isn't possibly without forcing a like on a page it seems. You'd say I could inform the user that if they do want updates, they need to opt-in (either a like on a page or just by email) but we know people won't do this. Mostly out of lazyness. – Jeroen Jun 18 '12 at 14:25
  • @jer - This is 100% subjective. Even one such "post" notifying me of an update (in my eyes) would be spam as I did not explicitly request that info... If your users **want** to receive updates from your page, ask them to `LIKE` it. That is the correct way to connect with "fans" on Facebook and update them about new info on your page. – Lix Jun 18 '12 at 14:28
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    @Lix I understand that. I was just hoping there would be a permission request for this sort of thing (we're already requesting email for other purposes). I've tried to push the "ask for a like" method on the client before, might want to make it clear this time that it's the only way not to be a spammer. Thanks. – Jeroen Jun 18 '12 at 14:36

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