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I have webshop and I added FB comments there. Everything works well but the page name link "USERNAME commented on PAGE NAME" is wrong. The url of commented product is http://www.domain.com/store/product_info.php?products_id=27 but the link shows it http://www.domain.com/?products_id=27.

Can I add the missing parts (store/product_info.php) to the link?

Sammakko Sami
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2 Answers2

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You should correct that link on your end by using actual URL for your page within href/data-href attribute of Comments social plugin

NOTES: Comments plugin will work even if you'll use wrong URL for it (even non-existing URL may be used) and the comments will be linked with the URL used, if you change it you will loose all existing comments!

Juicy Scripter
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  • The link is correct, I checked it form source code. Still the link in FB shows its wrong (without store/?products_id=27). – Sammakko Sami Jun 07 '12 at 10:10
  • Than check that your OpenGraph tags have correct one as well as comments plugin (until you provide a link to your page we can only guess what is the problem) – Juicy Scripter Jun 07 '12 at 10:25
  • page is: http://www.triathlonhaaste.fi/store/product_info.php?cPath=5&products_id=27. Check this (http://i7.aijaa.com/b/00590/10325341.jpg) picture too. There is red circle around the link what is wrong. – Sammakko Sami Jun 07 '12 at 12:07
  • @SammakkoSami, Looks like this related to some issue with parsing your page by OpenGraph Linter. OpenGraph tags are exists on page but [doesn't shown in debugger](https://developers.facebook.com/tools/debug/og/object?q=www.triathlonhaaste.fi%2Fstore%2Fproduct_info.php%3Fproducts_id%3D27). Probably broken links is some sort of schema that existed at some period of time and the details doesn't updated, since then... You may try to [file a bug on Facebook](http://developers.facebook.com/bugs/create) to see if it's the case... – Juicy Scripter Jun 07 '12 at 13:04
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Check your URL with the Facebook debugger – that’ll tell you what page FB actually reads. Common mistakes are f.e. having a wrong canonical URL set or something smilar.

CBroe
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  • Debugger tells that everything is ok except og:image which is under 200px. Product name works well but the link after user name is wrong. You can test http://www.triathlonhaaste.fi/store/product_info.php?products_id=27 – Sammakko Sami Jun 07 '12 at 10:29
  • Works totally fine for me if I post that link directly on Facebook. – CBroe Jun 07 '12 at 10:32
  • Sharing through the like button on your site I get http://aijaa.com/0042610325391 – both links, that in the message on top and that beside the picture, correctly link back to your article detail page. – CBroe Jun 07 '12 at 11:18
  • I don't know why I have link where is missing folder and main page (store/product_info.php). This is weird. – Sammakko Sami Jun 07 '12 at 11:46