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I'm trying to do a DoDirectPayment with the Sandbox API

I have been testing with code that I know works but my API credentials are getting the following error back from the Sandbox API

[L_ERRORCODE0] => 10501
[L_SHORTMESSAGE0] => Invalid Configuration
[L_LONGMESSAGE0] => This transaction cannot be processed due to an invalid merchant configuration

After looking up the error code I found that the problem "Occurs when the billing agreement is disabled or inactive."

I have searched Google intensively for how to Agree to the Billing Agreement in the sandbox but to no prevail

Has anyone had this issue and know how to switch it on?

Sean H Jenkins
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  • you got any proper solution for this please shares with me below solution is not working for me. still, i am getting the same issue. – Renish Khunt Aug 23 '17 at 13:47

4 Answers4

56

Like the the other answers say, you need to to enable Payments Pro in your sandbox account. As of July 2013, you can do this with the steps below.

  1. Login to your developer.paypal.com account
  2. Go to Applications -> Sandbox Accounts
  3. Click the sandbox account you want to upgrade to Pro, and then click 'profile'
  4. There should be an Upgrade to Pro option in the dialog that pops up

Note the paypal developer website has been changing quite a bit recently, so your mileage may vary...

zlovelady
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9

It means your sandbox test account is not set up for Payments Pro.
Go to https://developer.paypal.com > Test accounts > preconfigured and create a preconfigured US Website Payments Pro test account.

Robert
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  • The sandbox environment currently has a bug which prevents the creation of preconfigured Payments Pro accounts I'm afraid. This will be resolved as soon as possible. – Robert Feb 12 '13 at 10:51
  • Same problem here. Tried today and it's giving me the same error – zabumba Feb 19 '13 at 01:01
  • This should be resolved today for new accounts going forward. – Robert Feb 21 '13 at 10:51
  • Hi Robert, the "Sorry, something went wrong. Please try again later." error is occurring again when trying to upgrade a sandbox business account to Pro. Thanks for your help! – bgolson Aug 23 '13 at 19:38
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There was recently a redesign of the developer site.

I don't know about existing accounts, but for new accounts you cannot use the default "facilitator" sandbox test account for testing the classic api ... you have to make a new business sandbox test account and use the credentials from that. This is true even though the "facilitator" account is a business account.

The sandbox accounts are created in https://developer.paypal.com/ -> Applications -> Sandbox accounts (link on left side) -> Create Account (button on right side)

A Dumb Rhine King
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  • I just ran into this. The facilitator account doesn't have the option to Upgrade to Pro. You can't even delete that account either. – Corgalore Apr 15 '14 at 19:19
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I got this same issue and wrote paypal about it, this was their response:

Thank you for contacting Merchant Technical Services.

Regarding to your issue with an error invalid merchant configuration, this error happened because of your sandbox account still in pending status. It happened when you changed from business to pro. This is bug in our system and kindly our engineer still in progress in fixing this bugs. By the way, you can try create new sandbox account and then upgrade to pro account as what you did before this.

user1193694
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  • I contacted them further and basically their response is "it's broken, no ETA on fixing it, use a LIVE account for testing" – user1193694 Jun 18 '14 at 19:35
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    I am beginning to lose count how many times I have had paypal tell me the same thing. It's quite ridiculous. – btbJosh May 12 '17 at 18:19
  • Still it is the same issue, we have to create new account every day to test on sandbox. – rajthakur Aug 03 '17 at 07:37