What can you do to understand why you see a "permission denied" in RTC, and what action to take in order to give the privilege for a given "denied" action?
Example:
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Its urgent If any one know this issue please help me to working... – Yogesh Lokhande Apr 28 '12 at 13:00
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Can you post the exact message and some details? – Chetter Hummin Apr 28 '12 at 13:08
1 Answers
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Each time you have a permission denied on RTC, you need to check:
- your role associated with your profile in your project area
- your permissions as defined in "Team Configuration / Permission":
The permission matrix looks like this one in the Project Area Administration page:
For instance, if you have a "permission denied" when trying to delete a Work Item, you need to have a role where this action has been explicitly granted (see doc):
If you don't have access to the administration part, check at least the "Team Advisor" view in order to communicate that to your RTC admin:
VonC
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also, can you try to open that item in the webclient and see the (extensive) error message on top? – x29a Mar 17 '14 at 18:59