1

Unable to Install Quality Center Client Side on the client's machine.

Operating System: Windows Vista IE Version:9

We tried all the basic trouble shooting steps like deleting TD_80 folder from %temp% and performing a fresh installation.

Deleting Mercury Intercative folder from C:\program files\common files

Running the internet explorer as Administrator.

None of the above solved the problem

we are recieving the below error message:::::

HP Quality Center: Unrecoverable Error Occured.

Reason: Could not load file or assembly 'interop.OTAClient, Version=10.0.02469,Culture=neutral, PublicKeyToken=792843134cf0407a' or Contact your site administrator.

Details::::

System.IO.FileNotFoundException: Could not load file or assembly 'interop.OTAClient, Version=10.0.0.2469, Culture=neutral, PublicKeyToken=792843134cf0407a' or one of its dependencies. The system cannot find the file specified. File name: 'interop.OTAClient, Version=10.0.0.2469, Culture=neutral, PublicKeyToken=792843134cf0407a' at Mercury.TD.Client.Ota.Core.Application.SSPREnabled(String serverUrl) at Mercury.TD.Client.UI.Core.Services.ConnectionManagementService.Initialize() at Mercury.TD.Client.UI.Core.Services.BaseService.Initialize(IServiceManager serviceManager) at Mercury.TD.Client.UI.Core.ServiceFactory1.CreateService() at Mercury.TD.Client.UI.Core.ServiceManager.ServiceCache1.b__0() at Mercury.TD.Client.UI.Core.ServiceManager.ServiceCache1.CreateService(ServiceConstructorDelegate1 serviceConstructor, T& service) at Mercury.TD.Client.UI.Core.ServiceManager.ServiceCache1.GetServiceEx(ServiceConstructorDelegate1 serviceConstructor) at Mercury.TD.Client.UI.Core.ServiceManager.ServiceCache1.GetService() at Mercury.TD.Client.UI.Core.ServiceManager.ServiceCache1.GetBaseService() at Mercury.TD.Client.UI.Core.ServiceManager.DoPublish[T](IServiceFactory1 factory, Boolean activate) at Mercury.TD.Client.UI.Core.ServiceManager.PublishAndActivate[T,C]() at Mercury.TD.Client.UI.Core.ApplicationServicesPlugin.PublishServices(IServiceManager serviceManager) at Mercury.TD.Client.UI.Core.Services.ApplicationService.InitializePlugins() at Mercury.TD.Client.UI.Core.Services.ApplicationService.Start(Application application) at Mercury.TD.Client.UI.Core.Application.Start() at Mercury.TD.Client.UI.Core.Application.Initialize(String url, String configFilePath, IDictionary2 properties)

WRN: Assembly binding logging is turned OFF. To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1. Note: There is some performance penalty associated with assembly bind failure logging. To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

pnuts
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Srihari
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1 Answers1

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Use the Quality Center Explorer Add-In rather than the one tied to the browser:

Paul Sweatte
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