From Chipotle's web-site, I can see they were giving away free burritos. This was apparently due to them being closed for staff meetings on February 8th.
Is it a real offer?
From Chipotle's web-site, I can see they were giving away free burritos. This was apparently due to them being closed for staff meetings on February 8th.
Is it a real offer?
Yes. Time confirmed this and wrote a story about it:
All you have to do to redeem this offer is text the word “raincheck” to 888-222. They’ll text you back with a coupon for a free burrito within the next few days.
So did Fox, CBS (who said "the text seemed to work"), and many others.
The page cited in the question linked to the Offical Rules which clarifies about your phone charge concerns:
NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO PARTICIPATE.
There does not appear to be any hidden charges, beyond the normal fees required to operate a device that can send a text, receive an image and display a QR code.
I'm not sure if this is entirely appropriate given the posting guidelines say "Avoid statements based solely on ... personal experience;", however, I don't think those were written with this specific situation in mind (also I cannot comment, as I do not have an account).
In case you hadn't guessed, I personally got a free burrito. I went there for lunch on Feb. 8th, 2016 at about 12:30pm and there was a sign on the door similar to the one in the question. I texted the number as directed, they sent me a link to their website where I was required to enter my name, phone number, and zip code.
The next day I received a text saying "Here it is. Ur free burrito." and a link to a site with a QR code. I went to chipotle the next day (wed. the 10th), showed the cashier the QR code on my phone, she scanned it, and I got a free burrito. To be perfectly clear, the only thing I got was a burrtio (with extra steak, even) and was not charged anything (ie. I did not give they my credit card or any money). I did not incur any texting fees as I have unlimited texting with my phone plan.
I'm not entirely sure why you are skeptical of this, considering the link you posted is from Chiptole's official site... Regardless, it is/was a legitimate offer.
And they say there is no such thing as a free lunch.