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I'd like to know how do I delete the Conversation History folder on an Office 365 account?

I do not use Skype for Business, do not even use Outlook (I access the account for macOS Mail) and the folder is empty. Yet, I can't delete it from the web (the option is just greyed out) and on Mac it gives me the following error:

The operation couldn’t be completed. (MCMailErrorDomain error 1030.) The server returned the error: The operation couldn’t be completed. (MFEWSErrorDomain error 46.)

Does anyone know of a solution or a hack (using Powershell, etc) to delete or hide that useless folder for good? I have admin access on the account if that matters. I've searched around a little bit but most "solutions" I found are completely irrelevant.

Regards.

André Borie
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  • It isn't possible to delete it. If you don't use it, why does it bother you so much? – joeqwerty Sep 11 '19 at 10:59
  • Fully agree here - why have pointless folders appear? There is already so much screen clutter in outlook, why add some more. – user549963 Nov 25 '19 at 19:02
  • @joeqwerty even its a old question, the reason for example could be a data protection rule that applies to users. either disable or delete will be told to you so what's the solution – djdomi May 16 '23 at 11:29

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By default, Exchange Online is Integrated with SFB Online, so you cannot delete this folder.

Jayce
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