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I have an EC2 instance running Owncloud 10.0.10

The files are stored in an S3 bucket. Files up to 200-300MB works fine.

However, for large files (+1GB), it is impossible to download them, it keeps processing for a while, and then I get a 500 error after a few minutes processing.

I have tried changing my EC2 instance size, got to the x4large one (64GB ram and 16 cores), and increased the memory_limit on my php.ini to near to this value. Yet, the download cannot even start, I click on it, it keeps processing and then I get this error.

Any idea what can I do to fix it?

OS: Ubuntu 18.04

MLu
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dfranca
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2 Answers2

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I assume it does some processing when downloading the files. Maybe it generates video previews or something? There should be a way in Owncloud to disable this processing.

Also it looks like S3 can be used as the OwnCloud primary storage - that way you may not need to download the files to your EC2 first: Amazon S3 as OwnCloud primary storage

Hope that helps :)

MLu
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This requires big file chunking for S3. This is implemented in Nextcloud. Not sure about owncloud. Maybe you should give this a try.

Darwiche
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