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Our SMTP relay has been stopped, we are using office 365 email account for this purpose. I have searched a lot on the net but unable to find the solution.

Our environment is based on below Server (all are Windows 2012 R2)

  • 1 Axapta 2012 R3 Server
  • 1 SQL Server
  • 1 - Entperise Portal Server - SMTP relay is configured here
  • 1 - Domain controller

We are using this relay to send email alerts to our staff generated by Ax. I tried these few things,

  • Verified the office 365 account and it is working fine.
  • Tried to manually create an email and pasted it into the Pickup folder and instantly it got picked from there and moved to Queue folder, but from Queue folder it is not going out and all the emails are held there.
  • Verified from Axapta client and generated an email from Ax client, it is getting generated and arriving in the Queue folder, but same as above

I also uninstalled SMTP as a feature from the Server and re-installed it but again no LUCK !!!

-- Update log

#Software: Microsoft Internet Information Services 8.5
#Version: 1.0
#Date: 2018-03-22 07:50:21
#Fields: time c-ip cs-method cs-uri-stem sc-status 
07:50:21 172.16.11.16 QUIT - 240
#Software: Microsoft Internet Information Services 8.5
#Version: 1.0
#Date: 2018-03-22 07:50:46
#Fields: time c-ip cs-method cs-uri-stem sc-status 
07:50:46 172.16.11.16 cls - 500
07:50:58 172.16.11.16 QUIT - 240
#Software: Microsoft Internet Information Services 8.5
#Version: 1.0
#Date: 2018-03-22 07:53:21
#Fields: time c-ip cs-method cs-uri-stem sc-status 
07:53:21 172.16.11.16 QUIT - 240
#Software: Microsoft Internet Information Services 8.5
#Version: 1.0
#Date: 2018-03-22 07:54:06
#Fields: time c-ip cs-method cs-uri-stem sc-status 
07:54:06 172.16.11.16 QUIT - 240
#Software: Microsoft Internet Information Services 8.5
#Version: 1.0
#Date: 2018-03-22 07:55:17
#Fields: time c-ip cs-method cs-uri-stem sc-status 
07:55:17 172.16.11.16 QUIT - 240
#Software: Microsoft Internet Information Services 8.5
#Version: 1.0
#Date: 2018-03-22 07:58:15
#Fields: time c-ip cs-method cs-uri-stem sc-status 
07:58:15 172.16.11.16 QUIT - 240
#Software: Microsoft Internet Information Services 8.5
#Version: 1.0
#Date: 2018-03-22 08:00:34
#Fields: time c-ip cs-method cs-uri-stem sc-status 
08:00:34 172.16.11.16 QUIT - 240

Please advice, tried so many things.

Shax
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  • 3
  • This sounds like an IIS SMTP Server, correct? [Enable logging](http://itswapshop.com/tutorial/how-enable-logging-iis-smtp-server-windows-server) first as it should show you the problem. Also notice, that SMTP in IIS is [deprecated](https://serverfault.com/questions/455724/what-replaces-iis-smtp-server-in-windows-server-2012) so it's probably a better idea to use a separate SMTP server. – Esa Jokinen Mar 22 '18 at 13:49
  • @Esajokinen, yes you are right it is IIS SMTP Server. I have enabled logging. Also can you suggest any names regarding SMTP server as a replacement of IIS SMTP server? – Shax Mar 22 '18 at 14:04
  • If you have enabled logging, why won't you share the information? We can't guess what could be wrong without the actual information. And no, we do not give product recommendations here. – Esa Jokinen Mar 22 '18 at 14:13

0 Answers0