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Zurmo CRM a free open source CRM system supports (as of Jan 2017) only SMTP outgoing mail.

on YOUR_CRM_DOMAIN/app/index.php/emailMessages/default/configurationEditOutbound I set the following attributes. The values in the parenthesis are taken from 1and1.com help page "E-mail Software Setup Credentials"

Host *    (imap.1and1.com)
Port *    (587)
Username  (e.g. user.email@user.domain.com)
Password  (e.g. mypassword)
Extra Mail Settings (tls)
Send a test email to (e.g. random.user@gmail.com)

When attempting to send the test outgoing mail, I get the error message

Message failed to send
Error Code: 0
Error Message: Connection could not be established with host smtp.1and1.com [Connection timed out #110]

What should be the correct values to make Zurmo CRM email work on 1and1.com shared hosts?

RaamEE
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1 Answers1

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This is the solution that worked for me.

  1. The field "Extra Mail Settings" receives ssl or tls - for this solution leave this field empty

  2. Set the port to 25

  3. Leave all other fields as shown in the question

Once I set the above and emailed the test mail I got the response "Message successfully sent"

RaamEE
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