Can't send fax with Fax Server on Windows Server 2008 R2

Question

I have Windows Server 2008 R2 (ip: 192.168.62.1) which installed Fax Server feature on it and connected with Fax device (ip: 192.168.62.20) via LAN.

I haven't success yet to send fax using Windows App: "Windows Fax and Scan". I am wondering what the problem is. Do we really need dedicated modem?

My fax device is: Kyocera FS-C8520MFP

Thanks in advance

Yes sir, fax driver only actually. https://www.kyoceradocumentsolutions.eu/index/service/dlc.false.driver.FSC8520MFP._.EN.html — andrefadila, Dec 07 '16 at 02:53
Did you get any error messages on the Windows Server in the event logs when trying to send a fax? Did you get any error messages in the application sending the fax? — John K. N., Dec 13 '16 at 07:49

score 0 · Accepted Answer · answered Dec 07 '16 at 02:58

0

Fax has morphed many times over the years, for windows to use Fax/Scan it will want to use a driver written to interface with Fax/Scan OR a real fax modem.

You can likely print to a fax queue, which is all handled by the Kyocera itself and give windows indication that it is a fax. You'll need to load the drive on all endpoints you want to fax.

In my experience, hylafax email gateway is a good option or hosted (check compliance requirements)

answered Dec 07 '16 at 02:58

Jacob Evans

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Right, I can do print to fax. In short, I can't use the Windows Fax and Scan application now? – andrefadila Dec 07 '16 at 03:04
correct, it's up the the driver writer to configure those hooks – Jacob Evans Dec 07 '16 at 03:06
sadly a cheap Brother MFC supports it. – Jacob Evans Dec 07 '16 at 03:19
I see, how do you know it supports or not? So, I can check another models. – andrefadila Dec 07 '16 at 03:26
if one model doesn't support it I doubt any do. – Jacob Evans Dec 07 '16 at 03:28
how about Panasonic KX-series? just ask – andrefadila Dec 07 '16 at 03:34
no idea bud, maybe read the manual and see how they tell you to send a fax via PC? – Jacob Evans Dec 07 '16 at 03:36

Can't send fax with Fax Server on Windows Server 2008 R2

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