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I have Free SmarterMail 15 setup on a Windows Server to allow CDONTS and php mail to send emails from contact forms.

When the to email address is invalid, a delivery failure notice is sent to the from email address. However SmarterMail doesn't send the message from an email address, its blank and causing some mail systems to mark the errors as SPAM.

I was hoping someone knew where the setting exists to change the email address. I have looked everywhere and even made a few tests and still nothing.

Thank You.

imvain2
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1 Answers1

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They have not provided any setting to change the email address than "System Administrator" to send a mail Delivery notification.

However, you can create an event to send a mail from a specific email address to the < from > mail account (recipient of the mail delivery failure) with a notification. Please check if it works for you.

In order to create such events, please follow the steps:

1) Go to the Domains >> Manage Domain

2) Go to the Settings >> Domains Settings >> Events

3) Create a new Event

--> Event Name : Delivery notification

--> Event Category: EMail

--> Event Type: Message Received

--> Subject [Checked] : Equal : Delivery Failure

--> Enable [Checked]

4) Go to the Action Tab

--> Add Action

--> Action : Send Email

--> From Email address: < Enter Your valid Email address i.e. systemadmin@domain.com >

--> To address: #toaddress#

--> Subject: Delivery failure notification received

--> Body: TYPE ANY NOTIFICATION MAIL FOR THE DELIVERY FAILURE NOTIFICATION

That's it!

I have checked it on my server and it works for me:)

mohemmadAli
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  • thank you. I looked through the global event types and domain level event types and didn't see any event type about mail delivery failure. Which one would I need to select? – imvain2 Jun 01 '16 at 13:23
  • @imvain2 , I have just edited my answer. Please have a check it. – mohemmadAli Jun 01 '16 at 19:05
  • thank you for your update, Its not working. I matched the settings (or used my own in case of email addresses). I even went as far as just using the from/to email address as actual email addresses and not a variable. – imvain2 Jun 01 '16 at 20:51