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I'm attempting to uninstall shibboleth-sp-2.5.6.0-win64.msi from my Windows 10 PC.(I have the same problem on Windows Server 2012). It gets stuck with the following message:

Please wait while the Setup Wizard removes Shibboleth Service Provider.

Eventually, I have to use task manager to kill the process. I have tried rebooting the machine and attempted to uninstall it again but it never works.

Does anyone have any hints?

Also, being unable to uninstall means it prevents re-install.

slayernoah
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Geoffrey McGrath
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1 Answers1

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Is the Java JRE in your environment variables?- Shibboleth is a Java application and will likely rely on the JVM and Java run time environment to be installed and the JAVA_HOME environment variable set up, you should have something like:

JAVA_HOME=C\Program Files (x86)\Java\jre7

and you can test from command line by running java -version

Sum1sAdmin
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  • Per your advice I installed Java and then ran shibboleth-sp-2.5.6.0-win64.msi and choose the "remove" option. It hangs in the same spot as before. – Geoffrey McGrath Apr 14 '16 at 14:08
  • sorry I gave you some bad advice there, I was thinking of the Shibboleth IDP - It could be open files - are the shibboleth-sp files still being server by your web server? – Sum1sAdmin Apr 14 '16 at 14:35