I have a corrupted pst file. I used norton go back to get older version of pst file. Scanpst tool did not work. The error message was file was used by another program. the task manager shows no other program operating. Would any of the virus program or spy ware be using. how do i change file out?
Asked
Active
Viewed 1,388 times
-2
-
This question isn't really something for ServerFault - Outlook (and related `pst` file) is a desktop app. Maybe ask on SuperUser? – David Makogon Mar 15 '16 at 01:30
-
Refer to the following Microsoft KB article and check if it helps: https://support.microsoft.com/en-us/kb/244330 – Captain Ashish Mar 15 '16 at 06:01
-
Reboot your computer and try again. – joeqwerty Mar 22 '16 at 17:36
1 Answers
0
Press control+alt+del - select 'task manager' - select the 'Processes' tab - and make sure there are no outlook.exe entries in the list. If there are, click on it to highlight it and click end process. Say yes to any subsequent questions about whether you are sure you want to end the process. Maybe this post can help you out. https://social.technet.microsoft.com/Forums/en-US/82b432a2-12e7-46f7-b27d-46a1a94c23f7/how-to-get-outlook-recovery?forum=officeitpro Good luck)
lauritsen
- 16
-
Thank you guys for your feedback and help. Sorry, that long time did not respond. This is because the issue was solved and I forgot to tell.) Thank you! – fields76 Mar 25 '16 at 12:20