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I have a client that needs to install Citrix XenApp 6.5 on a server 2008 32bit, non-r2 VM. When attempting the install, it states I need .Net 3.5, but crashes after the install attempt.

I attempt a windows update figuring that will work, but even though I have not run any updates on this VM, it states they are up to date. Can't even load IE 9 onto it without the install crashing.

Wondering if dealing with win 2008 32bit non-r2 is THAT difficult to work with? Any suggestions on getting XenApp 6.5 on it is appreciated.

soMuch2Learn
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  • Manually installed .net 3.5. Having issues finding documentation though if XenApp 6.5 needs to be on a R2 server or not. – soMuch2Learn Dec 03 '15 at 04:27
  • Server 2008 (non-R2) is based on Vista's code base, which can be the source of that grief. I would look into the install logs as to why .NET 3.5 is crashing, and also check the logs for why Windows is unable to update. – Brett Larson Dec 03 '15 at 04:49
  • In general, if the documentation does not specify 2008 R2, it means just 2008. 2008 R2 is a very different operating system, in the same way Windows 7 is very different from Windows Vista. – Neil Dec 03 '15 at 05:06
  • XA65 is 64 bit only. (So it will not run on 2008r1x86.) See comment thread on [this official Citrix blog post](https://www.citrix.com/blogs/2011/08/24/new-xenapp-6-5-available-now/) See also: *Getting Started with Citrix XenApp 6.5* book: [*System requirements* page](https://www.safaribooksonline.com/library/view/getting-started-with/9781849686662/ch01s03.html) – StackzOfZtuff Dec 03 '15 at 13:17
  • Stop what you're doing. XenApp 6.5 most definitely **only** supports Windows Server 2008 R2 which, as @StackzOfZtuff states, is inherently 64-bit - see XA 6.5 [system requirements](http://docs.citrix.com/en-us/xenapp-and-xendesktop/xenapp-6-5/xenapp65-w2k8-wrapper/ps-system-requirements-w2k8-xa65.html). Even if you somehow manage to convince it to install to a 2008 non-R2, best case you will an unsupported configuration, and worst (and extremely likely) a setup that does not work properly or at all. – abstrask Dec 07 '15 at 08:55

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I would investigate the logs of both Windows Update and of the logs of .NET 3.5 installer. in order to get a clearer picture of the issue.

If .NET is determined to be the issue, I would recommend reviewing the information in this treasure trove of .NET troubleshooting information.

Brett Larson
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  • Thanks, seems from the windowsupdate log that I download and installed a Checked Build from technet. So cant apply an update if I wanted. Time to scrap this and start over. thanks. – soMuch2Learn Dec 03 '15 at 06:05
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Stop what you're doing.

XenApp 6.5 most definitely only supports Windows Server 2008 R2 which, as @StackzOfZtuff states, is inherently 64-bit - see XA 6.5 system requirements.

Even if you through black magic somehow manage to convince it to install to a 2008 non-R2, best case you will an unsupported configuration, but worst (and extremely likely) a setup that does not work properly or at all.

abstrask
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