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Windows Update says:

Windows could not search for new updates.

Error code is 80248014. What this error code means and how to resolve this issue?

TN.
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3 Answers3

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In the wuerror.h I can find that 80248014 means WU_E_DS_UNKNOWNSERVICE:

//
// MessageId: WU_E_DS_UNKNOWNSERVICE
//
// MessageText:
//
// An operation did not complete because the service is not in the data store.
//
#define WU_E_DS_UNKNOWNSERVICE           _HRESULT_TYPEDEF_(0x80248014L)

stop the Windows Update service, rename the folder C:\Windows\SoftwareDistribution to C:\Windows\SoftwareDistribution.old, now check for Updates again. This sometime solves such strange errors.

magicandre1981
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I recently ran into a similar problem. After employing a similar fix to the one mentioned by magicandre with no success, I discovered that something was amiss with DNS. I was trying to browse a website from the affected machine and the default IIS entry kept coming up. So, I changed my DNS servers in my network adapter to use Google's public DNS servers, cleared my DNS cache, and was able to check for updates.

Short version, if it's still a problem, it could be DNS related.

ShadeTreeAdmin
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    Does it display the **same** (not similar!) error code? – Deer Hunter Dec 01 '15 at 18:06
  • No, it was not the same, but my point is that Windows error reporting can be vague or inconclusive at best. I am merely suggesting that DNS could be an issue as it was with me, even though I could find no documentation on the Microsoft site or any other site to point me that direction. – ShadeTreeAdmin Dec 02 '15 at 19:04
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  1. IN THE RUN BOX, I TYPED SERVICES.MSC
  2. I RIGHT CLICKED IN WINDOWS UPDATE SERVICES AND STOP THE SERVICE
  3. I RIGHT CLICKED THE FOLDER C:\WINDOWS\SOFTWAREDISTRIBUTION AND SELECTED RENAME 4 I ADDED JUST .OLD TO THE ORIGINAL NAME OF THE FOLDER.
ALBERTO ROMAN
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