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I'm trying to enroll devices to the Profile Manager via the Apple Configurator. Everything works out just fine except the Enrollment Profile. It always fails with error code 4001 (MCIntallationErrorDomain) and -1001 (NSURLErrorDomain). I followed the steps in this page: Apple Configurator: https://support.apple.com/en-us/HT201334 - Apple Support but the Enrollment Profile just won't install. Anyone have any thoughts or suggestions I could try? I'm at my wits end here.

Found this post, but not working answer has been provided. https://stackoverflow.com/questions/22590367/enrollment-profile-wont-install-apple-configurator-1-5-ota-ios7-1

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fischgeek
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NSURLErrorDomain -1001 is a connection timed out error: https://developer.apple.com/library/mac/documentation/Cocoa/Reference/Foundation/Miscellaneous/Foundation_Constants/index.html#//apple_ref/doc/constant_group/URL_Loading_System_Error_Codes

Your device is apparently unable to connect to the Profile Manager server over its wifi.

Try visiting the server directly in Safari by entering a URL like https://myserver.local/mydevices and make sure it loads there.

Also, it may be more reliable to use the auto-enrollment URL under Prepare > Setup > Enrollment in Configurator, rather than pushing profiles, because the device is guaranteed to have joined Wi-Fi when the user later accepts the MDM configuration.

alex strange
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  • Thank you so much for the reply! -- If I use the auto-enrollment through the configurator, then that means I need to be using DEP, which we're not. -- Also, the enrollment profile needs to use wifi despite the fact that it's hooked directly into the server? – fischgeek Jun 11 '15 at 13:22
  • @fischgeek How is it hooked to the server? If it's a USB connection, that won't provide a network connection (which enrollment needs). – Gordon Davisson Jun 12 '15 at 04:32
  • @GordonDavisson - Thank you. That makes sense. I have my network guys looking into this. – fischgeek Jun 12 '15 at 19:45