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EDIT: previous server admin changed all sites to use Apache Module. Now the sites only run on apache:apache

Problem is, now the client can't access their files in Filezilla, since originally the user permissions were ~domainuser~:psaserv.

This, of course, doesn't allow the CMS to run. Is there a clean way to fix this?

symlynk
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  • Again, you should seek assistance from Parallels support for this Plesk-related issue. – Michael Hampton May 18 '15 at 21:33
  • I don't think this is specifically a Plesk related issue. This is a different question than the one I posted last week, and doesn't mention anything specific to Plesk. – symlynk May 18 '15 at 21:39
  • With a little digging I was able to resolve the problem. The domain was running PHP as Apache module. When I switched it to FastCGI, I was able to restore the user permissions to ~username~:psaserv. After that FTP and web services work fine. – symlynk May 18 '15 at 22:08

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This is a cheap and dirty hack, but does work. Check out the man page for "chattr". Setup extended permissions on the directories and files which will allow a user to modify/delete it.

Being a cheap and dirty hack, it does imply there is probably a cleaner way to make this work "properly", however in the world where people need their stuff to work, this will save you time until you can do things properly.

Eirik Toft
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