SQL Server 2005 SP2 install Support files failed

Asked May 01 '15 at 10:42

Active May 01 '15 at 11:53

Viewed 1,158 times

I'm racking my brains trying to apply service pack 2 to a recently installed SQL Server 2005 installation on a Windows Server 2K3 64-bit

The error message from the installation is unhelpful:

MSP Error: 1260 Windows cannot open this program because it has been prevented by a software restriction. For more information, open the event log

The event log says:

Source: MsiInstaller Message body: The description for the event ID (11260) in source (MsiIntstaller) cannot be found.

I've already reviewed microsoft kb=979302, whilst the suggested errors don't entirely apply so the hotfix won't work - I did try the registry change but the value of the ErrorMessageFile was correct.

edited May 01 '15 at 11:53

Andrew Schulman

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asked May 01 '15 at 10:42

Gareth

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try uninstalling kb2918614 if it is installed – Richie Frame May 01 '15 at 10:45
What does kb2918614 do? I need to make sure as this is currently relatively live system so need to keep reboots down to a min. – Gareth May 01 '15 at 10:50
it is an MSI security update that may cause issues when installing packages – Richie Frame May 01 '15 at 11:07

SQL Server 2005 SP2 install Support files failed

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