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I have just updated to Exchange 2013 CU6 and now facing ActiveSync issue.

Error

Attempting to send the OPTIONS command to the server.

Additional Details

An HTTP 401 Unauthorized response was received from the server. This may be the result of invalid credentials or a configuration problem on the Exchange Server. HTTP Response Headers: request-id: 61ff54a4-6125-4457-a41e-ddf24070f48c X-CalculatedBETarget: Cache-Control: private Server: Microsoft-IIS/8.5 WWW-Authenticate: Basic realm="",Negotiate,NTLM X-AspNet-Version: 4.0.30319 X-Powered-By: ASP.NET X-FEServer: Date: Mon, 22 Dec 2014 10:21:27 GMT Content-Length: 0 Elapsed Time: 6330 ms.

After running Test-ActiveSyncConnectivity -ClientAccessServer "" -MailboxCredential(Get-Credential ) -TrustAnySSLCertificate I get the following information in summery

Scenario: Options Scenario Description: Issue an HTTP OPTIONS command to retrieve the Exchange ActiveSync protocol version Error: [System.Net.WebException]: The remote server returned and error: (401) Unauthorized

Done a lot of google and changed and tested many configuration, now I am totally lost and unable to resolve the issue so need your help.

Thanks in advance.

Rezaur
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  • can you run the get-healthreport command and paste back the results or anything you notice in it that is unusual... – CharlesH Dec 22 '14 at 14:14
  • also might be worth giving this a run and posting the results.. https://testconnectivity.microsoft.com/ – CharlesH Dec 22 '14 at 14:19
  • @CharlesH After running the Get-Health got the following Unhealthy status – Rezaur Dec 23 '14 at 03:32
  • ActiveSync,FrontendTransport,MailboxTransport,MSExchangeCertif... (disabled) (LastTransitionTime:1/1/0001 !!),OWA, Search – Rezaur Dec 23 '14 at 03:52
  • I have provided the testconnectivity.microsoft.com result in the "additional details" section. I have pasted it with line brakes but they are all gone :( – Rezaur Dec 23 '14 at 03:54

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