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As I am not very familiar with the email system, I'll try to describe my needs rather than ask how to do it with a specific feature.

I'd like to define a few generic addresses under my own domain, for example support@mydomain.com and bugs@mydomain.com.

When a user (let's say bob@bobsmail.com) sends a message to support@mydomain.com, I'd like a predefined list of people (let's say support_alice@othermail.com and support_carol@othermail.com) to receive Bob's message.

I'd like the message title to be prefixed with [Support], and the message header filled so that if support_carol@mydomain.com uses "Reply-all" on this message, the reply is sent to both bob@bobsmail.com and support@mydomain.com. Ability to customize the message's body would be great, but not mandatory.

When the sender is part of the list, he should not receive the message. In my example, if support_carol@othermail.com uses "Reply-all", the reply will only be received by bob@bobsmail.com and support_alice@othermail.com.

Obviously, spam and viruses should be annihilated....

This will be running on an Ubuntu 14.04 system. Paid-for software is not an option, and RAM usage must be kept low.

Any pointers and opinion greatly appreciated ! Thanks in advance.

Zukero
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    You need a mailing list software, but we don't do product recommendations. – Sven Dec 02 '14 at 15:01
  • I wasn't looking for products recommendations, but rather what were the suited concepts and building blocks to research to fulfill my goal. If this question was more suited to superuser, all apologies. – Zukero Dec 03 '14 at 14:02

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You could use a full blown MLM (mailing list management) system like Sympa or Mailman but for your requirements (as I understand them) a set of aliases and some procmail scripts would probably do the trick.

Paul Haldane
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