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When a new user tried to access his mail file he is getting the error message as shown in above picture. What could be the possible reason for the error? I Googled but didn't find a exact reason for this. Can anyone help me to understand this?

The certificate table does not contain enough valid certificates to verify the public key of its owner. Do you want to access the server?"

Naveen
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Mythli
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  • How is the user accessing the Lotus Domino server, via Lotus Notes client (which version) or via browser? – BastianW Dec 13 '13 at 08:19

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I have seen this problem once when the client ID accessing the server having the same certifier names, but different origins, e.g. /acme and /ACME. Both Certificates have the same name but different public keys.

I don't think you could create a cross-certification to solve this problem.