Debugging sendmail - dsn=5.0.0

Question

I am getting alot of the following messages from an ISP when sending out emails. Is there any way to get more information from these ? Users are reporting that they are not receiving any emails?

Jul 5 17:02:50 smtp sendmail[11239]: r6592of7011232: to=, delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=168781, relay=mx12.example.com.com. [123.123.123.132], dsn=5.0.0, stat=Service unavailable

Is it possible to start running debug mode for sendmail?

Diden

The way to get more information is to contact that ISP. In theory, the address `postmaster@example.com` should get an email to the person in charge of email systems, but there's the problem of theory and practice again... — Jenny D, Jul 05 '13 at 09:12

AnFi · Answer 1 · 2015-11-21T08:17:23.593

7

Sendmail: Sending outgoing test message in verbose/debug mode

As root you may send a test message in verbose mode.
You should get full transcript of SMTP session to the remote SMTP server.

(echo: subject: test; echo) | /usr/sbin/sendmail -v -Am -i user@example.net

You may add additional debug/tracking command line options:
-d8.20 - tracking DNS queuries
-d60.5 - tracking maps (databases) queries

edited Nov 21 '15 at 08:17

answered Jul 08 '13 at 13:49

AnFi

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I have the same problem and running in verbose mode did not help debug the issue further. The verbose logs actually indicated that the mail was sent. maillog mentions otherwise (stat: Service unavailable) – Vivek Kodira Oct 08 '14 at 07:29
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@VivekKodira Have you used `-Am` command line option? [I have added it to the answer] – AnFi Oct 08 '14 at 07:51
@Andrej Thank you. Worked with the -Am option and gave a useful response. – Vivek Kodira Oct 08 '14 at 08:23
@AndrzejA.Filip Thanks, this really helped me solve this issue! – Digital Human Nov 18 '15 at 14:17

Debugging sendmail - dsn=5.0.0

1 Answers1

Sendmail: Sending outgoing test message in verbose/debug mode