We have replaced the bad drives in a few HP systems (ProLiant DL360 G5), but they continue to show failed. The drives are part of RAID, and I think this might be why they are appearing as failed. The firmware/model is not the same, although they are all HP drives. Is this why they would remain in a failed state? They are new drives, so I don't think they are already bad.
Asked
Active
Viewed 4,038 times
1 Answers
2
It's all about the controller firmware. Are the systems up-to-date on firmware? If in question, you use the bootable HP Firmwware DVD to bring everything up-to-date.
In addition, if you already have a running operating system on these servers, you may want to obtain the RAID status using the HP Array Configuration Utility.
Sometimes, a drive will not rebuild because there could be a failing drive elsewhere in the array.
- In a RAID 1+0, errors may appear on the paired disked of the failed drive. Enough, to the point that the newly-inserted disk won't start its rebuild.
- In a RAID 5 setup, there may be unrecoverable read errors on other drives in the array, such that the new disk won't rebuild.
If either of the above are the case, the controller/rebuild status will probably be "Waiting for rebuild".
Another option, assuming these servers are healthy, may be a power cycle of the server. Sometimes that can jumpstart the rebuild on controllers with old firmware.
-- edit --
Install the hpacucli utility for Windows Server 2008 and run the following:
ctrl all show config
then
ctrl all show config detail
Paste the output into a pastebin or your original question.
ewwhite
- 197,159
- 92
- 443
- 809