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My newly installed dell PowerVault LTO4-120 Drive (in a PowerEdge T300/Server 2008R2) displays a code "6" and the exclamation indicator is lit up.

What do these mean, and how can I fix them?

Chris S
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user103404
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    Well that's wonderful for you. But please next time use the "submit a statement" rather than "ask a question" button –  Dec 07 '11 at 13:20
  • Congratulations. LTO6 isn't out yet, so maybe you have a top-secret early version. – Cylindric Dec 07 '11 at 13:42
  • Show's a 6 where? Is it a sticker? – Cylindric Dec 07 '11 at 13:43
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    Dell does not list any PowerVault LTO4 drives as having a display/screen on them. There's a LTO3 drive with an 8 segment display, could it be that one? Since it's a new server, do you still have the build list with part numbers (particularly for the drive)? Also, you're sure it's the LTO drive displaying the number, not a separate device in the top bay (the T300s have a completely separate display in the top bay on the front)? – Chris S Dec 07 '11 at 13:51
  • Cylndric: who said it's LTO6 ;) , it is an LTO4 drive and the digital display panel on the half height drive on the front of the unit- where the tape goes in is displaying a number 6 with an exclamation mark. does anyone have any idea what this is (internal cable termination to dev/dirty head error ?) - cylindric I'd refrain from posting if you having nothing further of use to add. thanks. – user103404 Dec 07 '11 at 13:53
  • Chris S: it is this type of device based on an ibm unit a Dell LTO-4 Internal HH SAS Tape Drive - with an integrated display. – user103404 Dec 07 '11 at 14:00

1 Answers1

7

You've got a PowerVault LTO4-120:

The complete manual is on Dell's website.

In short, try a different cartridge. If that doesn't work call Dell support. There's a good chance you have a bad tape drive (assuming you've tried multiple tapes and they're all returning that code).

Chris S
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