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I work for a company that employs Symantec Endpoint Protection. I have a user that has forgotten the password to their pst file. I've tried running a few password reset programs but Symantec treats them as viruses and will not allow me to complete the task. Has anyone else had this problem?

Ben Campbell
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Jim Kettner
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  • I didn't down vote you, but you were down voted because this is easily searchable. I went ahead and answered regardless. Hope it helps... let me know if it doesn't. – Ben Campbell Oct 19 '11 at 22:09
  • Just for the record: We don't mind easilly googleable questions, because we would like *this* site to be the first result when people google for things. So downvotes for "easy" or "googleable" questions are uncool. – Mark Henderson Oct 19 '11 at 23:13

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You'll need admin rights depending on how Symantec is managed, but if you disable Symantec it should allow you to run whatever you want to run. Click HERE for a great post on how to disable most common AV/Security applications.

I shouldn't have to note this, but I will anyway: Disabling Symantec is typically not a good idea. It's better to disconnect from your internal network before doing this as its possible for malware to remain inactive until such an opportunity presents itself.

Ben Campbell
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