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They are having trouble with mail delivery (some get through, others don't).
What do you suggest I do to check the server configuration?

Event Type: Error
Event Source: MSExchangeTransport
Event Category: SMTP Protocol
Event ID: 7004
Date: 1/18/2011
Time: 7:33:29 AM
User: N/A
Computer: SERVER
Description:
This is an SMTP protocol error log for virtual server ID 1, connection #621. The remote host "212.52.84.180", responded to the SMTP command "rcpt" with "550 #5.1.0 Address rejected brickkk@libero.it ". The full command sent was "RCPT TO: ". This will probably cause the connection to fail.

Event Type: Error
Event Source: MSExchangeTransport
Event Category: NDR
Event ID: 3018 Date: 1/18/2011
Time: 9:49:37 AM
User: N/A
Computer: SERVER
Description:
A non-delivery report with a status code of 5.4.0 was generated for recipient rfc822;denis.winckell@lalibero.it (Message-ID ).
Causes: This message indicates a DNS problem or an IP address configuration problem
Solution: Check the DNS using nslookup or dnsq. Verify the IP address is in IPv4 literal format.
Data:
0000: ef 02 04 c0 ï..À

HighTechGeek
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2 Answers2

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It seems pretty clear to me:

The remote host "212.52.84.180", responded to the SMTP command "rcpt" with "550 #5.1.0 Address rejected brickkk@libero.it

The recipient address was rejected. Have you verified that this is a valid email address?

This message indicates a DNS problem or an IP address configuration problem

Have you verfied that the remote domain exists and that the MX or A record for the remote domain can be resolved?

joeqwerty
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  • The problem is no one in this company (15 people) sends emails to anyone in Italy and our logs are full of these types of errors. There are a lot of emails to Italy... I guess someone is using our server to relay spam. How can I check and block this or find the source? – HighTechGeek Jan 26 '11 at 05:00
  • None of that was apparent from your question. My guess is that one of your users has a computer that's infected with malware. – joeqwerty Jan 26 '11 at 12:19
  • Sorry. I posted a much longer/detailed question a few weeks ago (same issue) and earned the Tumbleweed Badge, so I thought I'd try the short and sweet version this time. What's the best method to track it down? I had scanned and updated most of the computers (there were infections), but this persists weeks later. I've done a lot of troubleshooting, but can't seem to nail it down. – HighTechGeek Jan 26 '11 at 22:28
  • What's the best way to get help on this? – HighTechGeek Jan 31 '11 at 12:37
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Start with the following site: http://www.mxtoolbox.com/

It will allow you to validate if your server is on any spam lists.

Vick Vega
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