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Is there a "Run" command for the built in windows service "Offer Remote Assitance"?

The only way I know is to open "Help and Support", and search for "Offer Remote", then click the link that comes up. But this only works on XP worksations so far as I can tell.

I know you can save it as a bookmark once you locate it the first time, but If you can't get the "Offer Remote" search result then you're dead in the water.

Thanks

I.T. Support
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2 Answers2

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On Windows 7 and Vista, it gets much easier:

msra /offerra <computername>
Skyhawk
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  • I'd make this the answer too if I could have more than one. Thanks! – I.T. Support Nov 02 '10 at 17:05
  • You bet! It's also worth noting that although Win7/Vista computers can offer remote assistance to WinXP computers, it is not possible for an XP user to offer remote assistance to a Win7/Vista machine. – Skyhawk Nov 03 '10 at 01:22
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    and `msra.exe /offerRA` just opens the page to enter a place to connect to. You could easily save that as a shortcut on your desktop! I got this idea from https://technet.microsoft.com/en-us/magazine/ff356868.aspx – PsychoData Mar 05 '15 at 18:32
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On Windows XP you can use the following:

"%ProgramFiles%\Internet Explorer\iexplore" hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm
Benoit
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  • From the Run dialog you can skip the Iexplore bit: `hcp://cn=microsoft%20corporation,l=redmond,s=washington,c=us/Remote%20Assistance/Escalation/Unsolicited/unsolicitedrcui.htm` But that's a mouthful still. Probably be nicer to create a shortcut, favorite, etc. – jscott Oct 29 '10 at 16:44
  • yeah, I was hoping for something like --> remoteas (i.e. cmd for command prompt) but it was probably a stretch... Thanks! – I.T. Support Oct 29 '10 at 18:32