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I used the tool here: http://www.mailenable.com/Tools/memaillookup.asp (I'm using Mailenable on a Windows Server machine) for mail.carleadcanada.ca and I get

FAIL, Unable to determine name servers for this domain. This may be because the domain is not registered. Please see www.dnsreport.com for more information on this domain.

What do I do next? And could this have something to do with email bouncebacks I'm receiving with 554 bad reputation messages?

FiveTools
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2 Answers2

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Have you setup Reverse DNS on your server? Many email providers will drop you email if you do not have a reverse pointer. YOu might have to contact your ISP to setup this.

wikipedia explains this quite well.

Avada Kedavra
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  • as well as reverse dns, also look at setting up an SPF record to fix your mail-bounceproblem: http://en.wikipedia.org/wiki/Sender_Policy_Framework – BoyMars Sep 15 '10 at 07:33
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It may be the case that you basically only have one name server for your domain.

ns1.fivetoolsoftware.com. IN A 64.79.69.82
ns2.carleadcanada.com. IN A 64.79.69.82

Both are on the same IP, so it may be recognized as only one name server, which could cause some issues as at least two name servers are typically expected.

user48838
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