bugzilla not seeing Email::MIME

Question

I am trying to install bugzilla and I keep getting the error that the required module Email::MIME is not found.

However, when I run the install command I get:

/usr/bin/perl install-module.pl Email::MIME
Checking for CPAN (v1.81) ok: found v1.93
Checking for YAML (any) ok: found v0.71
CPAN: Storable loaded ok (v2.21)
Going to read /home/thethewr/.cpan/Metadata
Database was generated on Mon, 23 Aug 2010 00:30:03 GMT
Installing Email::MIME version 1.903...
Email::MIME is up to date (1.903).

Yet bugzilla says

Checking for          Email-MIME (v1.861)   not found

I'm seeing the same problem. Bugzilla 3.6.2 does not recognize Email::MIME v1.903. I'm trying to upgrade from Bugzilla 3.4 to 3.6.2 and this is blocking me. Has someone found a workaround for this? — xdog, Aug 25 '10 at 13:06
It was fixed yesterday (Aug 30). https://rt.cpan.org/Public/Bug/Display.html?id=60765 Fix showed up in 1.891 http://search.cpan.org/~rjbs/Email-Address-1.891/ — xdog, Aug 31 '10 at 14:23

score 1 · Answer 1 · answered Aug 27 '10 at 05:20

1

Email::MIME uses Email::Address.

A recent update to Email::Address accidently included a feature which requires Perl 5.10 (Perl Bug 60765).

You can check if this issue is impacting you by running the following from the Bugzilla directory:

perl -Mlib=lib -MEmail::MIME -e1

If you see a Sequence (?|...) not recognized in regex error, then that's what is going on with your installation.

An updated Email::Address is due "in a few days".

answered Aug 27 '10 at 05:20

glob

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A version of Email-Address which fixes this was released to CPAN on the 30th of August. – glob Sep 06 '10 at 01:07
so here it is two years later and I've found the same bug =/ – Stephen__T Jul 18 '12 at 14:40

score 0 · Answer 2 · answered Aug 23 '10 at 02:59

0

It appears as if Bugzilla is perhaps looking for a specific version of Email::MIME: v1.861, and you have 1.903 installed.

answered Aug 23 '10 at 02:59

EEAA

109,363
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That's sorta what I was thinking. – Brooke. Aug 23 '10 at 03:01
no, bugzilla will work with more recent versions of modules – glob Aug 23 '10 at 04:56

score 0 · Answer 3 · answered Aug 28 '10 at 00:15

Like glob said, it is from a bug in Email::Address. A work around is to wipe your bugzilla lib folder, and then use the "manual installation instructions" in the docs to install the previous release of Email::Address

http://search.cpan.org/~rjbs/Email-Address-1.889/

Then run 'perl install-module.pl Email::MIME', then checksetup.pl should pick it up. I got the tip from #mozwebtools on irc.mozilla.org.

score 0 · Answer 4 · edited Jul 20 '11 at 01:34

dgennuso,

What I did (following xp314a's tip) was download the older version of Email::Address (Email-Address-1.889.tar.gz)

Then from the shell:

cd /tmp
tar /directory-where-you-downloaded-it/Email-Address-1.889.tar.gz
cd Email-Address-1.889
perl Makefile.PL
make
make test
make install

At this point it should create an Email directory under /tmp/Email-Address-1.889/lib. Move that to your bugzilla/lib directory.

After that, I was able to install the remaining modules.

score 0 · Answer 5 · answered Aug 31 '10 at 07:18

0

I deleted the bugzilla/lib/Email directory and that fixed it for me.

answered Aug 31 '10 at 07:18

score 0 · Answer 6 · answered Aug 31 '10 at 22:25

0

Ha, looks like it was fixed yesterday, Email-Address-1.891 was posted aug 30th.

answered Aug 31 '10 at 22:25

bugzilla not seeing Email::MIME

6 Answers6