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We are using Google Apps standard edition with 50 users and as an administrator I would like all users (mostly teenage students) chat information / history to be stored in their chats folder in their inbox.

Is there a way for preventing the user from unsetting this as an administrator so that they are not able to disable and use don't Save Chat history.

splattne
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Samuel
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  • Don't forget that Google Talk is just XMPP. Those who don't want history can use a client that supports encryption. – user1686 May 07 '10 at 14:13
  • Actually, I didn't want my users to unset chat history we would like to capture them. Looks like it is an unresolved problem – Samuel May 08 '10 at 03:51

1 Answers1

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Out of the box, It doesnt look like it is possible.

Google apps does have a marketplace for addon apps. There is an administration section of apps that give admins more control/functionality. You might find an app to prevent the chat log disable:

As you may already know a standard edition account comes with no support for issues other than: login issues, abuse and billing.

If you upgrade to premier ($50/user per year -$2500 anually for 50 users) you could contact google directly about the issue.

The google apps help forum is free and may produce a more knowlegable/favorable answer:

iainlbc
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  • anything to provide some additional control for the administrator would be helpful – Samuel May 07 '10 at 07:17
  • More people who want what you do (still no solution): http://www.google.com/support/forum/p/Google%20Apps/thread?tid=5e8d700ecfb5e60d&hl=en – iainlbc May 07 '10 at 08:06