I'm trying to upgrade Heroku Redis from the free hobby plan to a paid version but it seems eternally stuck in in "preparing (plan upgrade in progress)".
What's the best way to deal with this?
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contacting their support? – Gerald Schneider Nov 17 '22 at 14:48
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Is that even an option? I looked around, but I just see Premium Support and a FAQ Environment. – Marc Nov 17 '22 at 18:46
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Well, a community that has no relations to their services will not be able to help you. – Gerald Schneider Nov 18 '22 at 06:27
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There is an option to create a ticket with standard support: https://help.heroku.com/?t=true – Gerald Schneider Nov 18 '22 at 06:31