My guess is that you tried to use java
to start the JNLP file. JNLP files should be used with Java web start, not the Java executable, like this:
javaws ns102103-ip-147-135-36-us-1.jnlp
However, Java web start is deprecated, so newer Java version don't contain the executable. The last Java version to have the javaws
binary is 1.8. Be aware that the licensing of Java has changed, so if you want a freely usable Java VM, you should download a version not newer than 1.8.0_202 (8u202).
Alternatively, you could use a newer OpenJDK and an opensource WebStart implementation like IcedTea, however, this approach might lead you to incompatibility issues. Check the requirements of the software first.
Also, you might want to check if there is a browser-only method to access your servers (one which doesn't need any third-party software to be installed). As WebStart is deprecated, I'd be surprised if there wasn't any other means to remote control your computers.