The Azure region us south central us does not show up when creating a cosmosdb account

Question

As you can see in the screenshots, the region I need does not show up in the dropdown and I cannot select the us south central region (in Texas). The resource group is in Texas tho, and I have some VMs running there.

According to Azure Products by Region | Microsoft Azure cosmos db IS available in south central us.

IDK if this is a bug in the portal.

score 1 · Answer 1 · answered Nov 17 '21 at 17:19

1

If the region does not appear it is because it is capacity constrained. You can raise a support ticket and ask if they can white list your subscription. In some cases this is possible.

answered Nov 17 '21 at 17:19

Mark Brown

111
2

Hello. Do I need to hire a support plan? Do I raise the ticket with you? – Eduardo Andrés Castillo Perera Nov 17 '21 at 17:34
I'm not a support engineer and I don't have direct access to the whitelisting tools. If you do not have a support plan, you may be able to get assistance via Twitter by tweeting to @AzureSupport. – Mark Brown Nov 17 '21 at 18:01
Actually, a better approach may be to ask the question here on the MS Q&A site. There are people there who may be able to assist without having a support plan. https://docs.microsoft.com/en-us/answers/topics/azure-cosmos-db.html – Mark Brown Nov 17 '21 at 18:04
Hi. I created the post on the link you provided. – Eduardo Andrés Castillo Perera Nov 17 '21 at 23:08

The Azure region us south central us does not show up when creating a cosmosdb account

1 Answers1