When Asterisk announces the position of a caller in the queue, it plays queue-thereare, followed by the caller's position, followed by queue-callswaiting. We have custom messages for each of these that work perfectly around the caller's position being announced.
However, it doesn't do this for the first call. Instead, it plays queue-youarenext followed by queue-thankyou. I can define it to play the other messages, but I'm not going to get the position announced. So our custom announcements work well for all but the first caller in line.
Is there a setting that will instruct the queue to not treat the first caller any different in this regard, such that it will play the same recordings along with the position announcement?
I know that there are alternate ways of doing this, like creating additional custom recordings. For now, I'm looking to see if this can be done solely through configuration without further modifying the recordings.
